Return & Exchange Policy

Shop easy. Return easy.
At Loop, we want you to feel confident with every purchase. If something isn’t right, we offer a simple and transparent return process.

Eligibility
• Return/exchange requests must be made within 3 days of delivery.
• Items must be unused, unwashed, and in original condition with tags intact.

Exchanges
We offer exchanges for:
• Size issues
• Wrong product received
• Damaged or defective item

Process:
Customers may send the product back using any courier of their choice.
After we receive and inspect the item, your replacement is shipped within 24–48 hours.

Returns (Refunds)
Refunds are issued only for:
• Products that arrived damaged
• Incorrect items delivered

Refunds are processed within 3–5 working days after verification.

Note: Slight colour differences due to screen/lighting are normal and not considered a defect.

Our Promise
Every Loop product is quality-checked with care before shipping.
If something goes wrong, we resolve it quickly, honestly, and with full customer support.
Your trust and comfort matter to us.

Need Help?
Reach out to our support team at [email protected] for any exchange-related queries.